Terms of Service

Changes to these terms

We may change these terms, the fees we charge, the categories we accept, and the way listings work. We may also add paid features, subscriptions or business plans in the future.

Nothing changes for you until you accept it. When something material changes, we ask you to accept the new terms the next time you sign in. Until you do, you can still sign in to see your account, your money and any order already in progress.

New terms never apply backwards. Orders already placed, fees already agreed, and payouts already owed to you stay exactly as they were under the terms in force at that time. A new fee or a new rule only applies to what you do after you accept it.

If you do not want to accept a change, you can stop using Yuzbl. We will still complete any order already under way and pay out anything owed to you.

We keep a record of which version of these terms each account accepted and when.

The operator

Yuzbl is a trading name of OUTSOURCE+ OÜ, a private limited company (osaühing) registered in Estonia under registry code 17470336, with its seat at Ahtri tn 12, Kesklinna linnaosa, 15551 Tallinn, Harju maakond, Estonia. The company was entered in the Estonian Commercial Register on 30 March 2026 and is represented by its management board member, Orkhan Jafarov.

Contact: help@yuzbl.com · +372 5191 6511. These terms are governed by Estonian law.

1. What Yuzbl is

Yuzbl does not sell tickets or bookings. The booking is between the seller and the provider, and we are not responsible for what the provider does. We supply the listing, the payment handling and the dispute process.

The payment, however, is held by us. If the transfer does not happen, or the ticket does not work, the full amount is returned to the buyer. This is why payments must stay on the platform.

2. Listing rules

A listing must be at least 10% below the original price, including any transfer fee paid by the buyer. Prices can be lowered at any time but never raised.

A listing must be published before the category cut-off: 72 hours for flights, 48 for tours and memberships, and 24 hours for everything else. Nothing can be listed less than 24 hours before it starts. Listings closer than that are removed from sale so both sides have time to complete the transfer.

You must be the holder of the booking you list. The same booking cannot be listed twice, and we keep a fingerprint of the reference number to enforce this.

3. Fees

Buyers pay a 7% service fee and a 3% transaction fee. Sellers pay a 2% service fee and a 3% transaction fee, deducted when the item sells. Listing is free.

Commission credit covers service fees only, never transaction fees. Credit is not cash and cannot be withdrawn.

4. Transfer and payout

The seller has 6 hours to complete the transfer. Payment is released to the seller after the booking date, on a schedule that depends on the category.

5. Disputes

Claims must be raised within 48 hours of the booking date and must include evidence. Claims without evidence cannot be reviewed. Repeated claims lead to account closure.

6. Accounts

You must be 18 or older. Your email address is your account and cannot be changed. Your date of birth cannot be changed after registration.